Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect your information.
Last updated: September 30, 2025
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We implement enterprise-grade security measures to protect your data from unauthorized access, fraud, and cyber threats.
Contents
1. Introduction
At NineKiwi, we are committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
By accessing or using NineKiwi, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
- Account information: name, email, phone, company details
- Payment information: processed securely by Razorpay
- Professional information: job title, role, project details
- Communication data: support messages and feedback
Technical Information
- Device info: IP address, browser, OS
- Usage data: pages visited, features used
- Location info: approximate, for security
3. How We Use Your Information
- Provide, maintain, and improve services
- Process transactions and notify you
- Detect and prevent fraud and abuse
- Personalize experience and support
- Comply with legal obligations
4. Data Protection & Security
- Encryption in transit and at rest
- Role-based access controls
- Secure infrastructure and monitoring
5. Fraud Prevention & Detection
We leverage real-time monitoring, behavioral analytics, device fingerprinting, and Razorpay's fraud prevention features.
6. Data Sharing & Third Parties
We do not sell your data. We share data only with trusted providers like Razorpay for payments and infrastructure partners, or when required by law.
8. Your Rights
Depending on your location, you may request access, correction, deletion, or restriction of your personal data.
9. Data Retention
We retain data only as long as needed for the purposes described, or as required by law.
10. International Data Transfers
We implement appropriate safeguards for international data transfers.
11. Children's Privacy
Our services are not directed to individuals under 18.
12. Changes to This Policy
We may update this policy; continued use indicates acceptance.
13. Contact Us
General Privacy Inquiries
@hello@ninekiwi.com
Questions about data protection and privacy rights
Security & Fraud Reports
@hello@ninekiwi.com
Report security issues or suspected fraud
📍NineKiwi.com
India
By using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
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